Service terms
Please review these terms before authorizing aircraft detailing. Your written quote confirms the specific services, pricing, payment arrangements, and scheduling conditions for your appointment.
1. Services included
The approved quote identifies the interior or exterior detailing services included, along with any exclusions. Only the approved work is included. Additional services, changes in scope, and any related charges require customer approval before work begins.
2. Customer authorization
By authorizing service, the customer confirms that they own the aircraft or have the owner’s permission to authorize detailing and provide access to the aircraft.
3. Aircraft condition
Before service, customers must disclose known damage, leaks, loose components, sensitive finishes, and special cleaning or manufacturer instructions. ReconAir will document visible existing conditions before starting and discuss concerns that may affect the work. This documentation is not an aircraft inspection.
4. Airport access
Appointments depend on authorized airport or hangar access and all required owner, operator, airport, or facility permissions. Access arrangements must be confirmed before service. Any airport access or facility charges associated with the appointment will be disclosed in advance and require customer approval.
5. Pricing and payment
Pricing and payment arrangements are confirmed directly in the written quote before the customer authorizes service. The quote must specify whether a deposit is required, its amount and due date, the balance payment deadline, and the accepted payment methods. Travel charges and additional-service charges must be disclosed and approved in advance. Submitting a website request does not confirm a booking or payment, and the website does not collect online payments.
6. Cancellations and scheduling
The required cancellation notice period and any cancellation or rescheduling charges must be stated in the written quote before the appointment is confirmed; no fixed notice period is stated on this page. Please notify ReconAir as soon as plans change. Weather, airport restrictions, access limitations, and changes to flight schedules may require rescheduling. ReconAir and the customer will coordinate a revised appointment, subject to safe access and availability, and approve any resulting charges before proceeding.
7. Aircraft safety
Detailing is cosmetic appearance care only. It does not include mechanical repairs, maintenance inspections, an airworthiness determination, or approval to return an aircraft to flight. Any aircraft movement must be handled by an appropriately authorized person. Work may be paused when access or conditions do not allow safe detailing.
8. Results and limitations
Results depend on the aircraft’s existing condition, materials, finishes, and prior care. Some stains, oxidation, scratches, and material deterioration may remain. Detailing cannot restore every surface to a new condition. Any proposed treatment beyond the approved scope requires customer approval.
9. Service concerns
Report service concerns promptly to info@recon-air.com or call 805-403-0218. Include the service date, aircraft identification, a description of the concern, and relevant photos when available. ReconAir will review the approved scope and condition documentation, discuss the concern with you, and arrange an evaluation when needed. Any appropriate corrective detailing or other proposed resolution will be discussed with you before proceeding.
10. Complimentary promotion
Eligible small single-engine piston aircraft may request one complimentary, one-time rinseless exterior wash OR under-fuselage belly degreasing—not both, not a full exterior detail, and not recurring service. No purchase is required. Requests may be made for the listed service locations: Santa Barbara (KSBA), Santa Ynez (KIZA), Santa Maria (KSMX), San Luis Obispo (KSBP), Camarillo (KCMA), Oxnard (KOXR), and Santa Paula (KSZP). Participation at a particular airport must be confirmed by ReconAir and depends on aircraft eligibility, authorized access, and scheduling availability. The offer is limited to one redemption per eligible aircraft. Additional work or paid upgrades require separate customer approval.
11. Photography
ReconAir may take service-documentation photos to record existing conditions, work performed, and service concerns. These records are separate from permission to use photos for marketing. ReconAir will obtain separate customer consent before publishing identifiable aircraft, visible tail numbers, or cabin details. Authorizing detailing or allowing service-documentation photos does not by itself authorize marketing use.